Find everything you need to know about Jenius

Most common question

Managing Contacts in My Jenius App

How do I add a new Jenius contact?

1. Choose Jenius Contacts, then tap Add Contact.
2. Choose Add new bank account.
3. Choose Jenius on Select Bank.
4. Input $Cashtag and tap Check.
5. Check the $Cashtag and tap Next.
6. Input the contact name and tap Add Bank Account.

How do I add a new bank contact from other bank?

1. Choose Jenius Contacts, then tap Add Contact.
2. Choose Add new bank contact.
3. Choose your destination bank on Select Bank.
4. Input the account number and tap Check.
5. Review the bank account and tap Next.
6. Choose Add Bank Account.

How do I add a picture to the bank contact?

1. Choose Jenius Contacts, select the bank contact.
2. Tap a camera icon, you can choose to Take a Picture or select a picture From Gallery.
3. Review the photo before tapping Save.

How do I add a new bank account in one contact?

1. Choose Jenius Contacts, select one of the bank contact on Jenius Contacs.
2. Choose Add Account on Contact Details.
3. Select destination bank on Select Bank.
4. Input the account number and tap Check.
5. Review the bank account and tap Add Bank Account.

How do I add a bank contact to Favorites?

1. Choose Jenius Contacts.
2. Select the contact you want to add to Favorites.
3. Tap the star icon on bank account on the Contact Details.

How do I delete one of the bank account in contact details?

1. Choose Jenius Contacts, select the bank contact.
2. Choose Edit on contact details.
3. Tap X button on the bank account you want to delete.
4. Review the account details before tapping Delete.

How do I delete one of the bank contact in my Jenius Contacts?

1. Choose Jenius Contacts, then select the bank contact you want to delete.
2. Choose Delete on contact details.
3. Review the contact before you Delete.

How do I add a new contact from my phone contacts?

1. Choose Jenius Contacts, then tap Add Contact.
2. Choose Add from phone contacts.
3. Select contact you want to add to Jenius Contacts and tap Add Bank Account.
4. Select your destination bank Select Bank.
5. Input the account number and tap Check.
6. Review the bank account and tap Next.
7. Choose Add Bank Account.

How do I delete contact photo on Jenius Contacts?

1. Choose Jenius Contacts, select the person contact.
2. Then tap the camera icon and choose Delete picture.

How do I delete more than one bank contacts on Jenius Contacts?

1. Choose Jenius Contacts, tap three dots at the top of the screen.
2. Choose Delete, then select bank contacts you want to delete.
3. Review the bank contacts before tapping Clear.

How do I merge two or more contacts?

1. Choose Jenius Contacts, tap three dots at the top of the screen.
2. Choose Merge Contact, select the bank contacts you want to merge.
3. Tap Merge.
4. Input the merge contact name.
5. Review the details of the contact, then tap Save.

How do I create a group from my bank contact?

1. Choose Jenius Contacts, tap three dots at the top of the screen.
2. Choose Create Group, and select the bank contacts you want to input to the group.
3. Choose Create.
4. Enter the name of the group.
5. Review the details of the group, then tap Save.

How can we help?

Jenius is ready to help you 24/7

Call Us

1500 365