How to Activate Jenius Account

Follow these following steps to activate your Jenius account.

Activate Your Account by Having Jenius Crew at Your Place

For you who live in Jabodetabek and Bandung area, you can call Jenius Crew to come to your chosen location. Jenius Crew will then activate your account instantly, this process will not take more time than 5 minutes.

1
Buka Aplikasi Jenius
Open Jenius application on your smartphone
2
Masukkan 6 digit PIN
Type in your 6-digit PIN to login to Jenius application
3
Tekan tombol Aktivasi dan pilih Panggil Jenius ke lokasi
Press Activate button and choose I want Jenius Crew to meet me now
4
detail lokasi bertemu
Type in the details of your chosen location to meet Jenius Crew
5
lihat posisi Jenius Crew menuju lokasi
You can see Jenius Crew’s position on the application heading towards the location
6
siapkan KTP asli
In the meantime, have your ID ready for data verification
7
Jenius Crew akan mengambil foto KTP dan minta tanda tanganmu
Jenius Crew will then take a picture of your ID and ask for your signature
8
Setelah aktivasi selesai, kartu debit Jenius akan dikirim ke alamatmu
After the activation is done, your Jenius debit card will be sent
BEBAS BIAYA
This service is FREE OF CHARGE and available every day from 09.00 to 20.00 (excluding public holidays)

Activate your Jenius account at Jenius Live

For you who live in Jabodetabek and Bandung, you can visit Jenius Live which are located here. Jenius Crew will help you to activate your account instantly.

1
Siapkan KTP asli
Have your ID ready for data verification
2
Temui Jenius Crew di booth
See Jenius Crew at the nearest Jenius Live. Check their locations here
3
Jenius Crew akan membantu
Jenius Crew will help you to activate your account

Activate at the nearest BTPN Branch Office

For you who live in Jabodetabek and Bandung, you can visit the nearest BTPN Branch Office to activate your Jenius account. Check the locations of BTPN Branch Office here.

1
Siapkan KTP asli
Have your ID ready for data verification
2
aktivasi di BTPN Sinaya dan Purna Bakti
Activate your Jenius account at the nearest BTPN Sinaya or Purna Bakti. Check their locations here