No. As our commitment to improve security and fight against fraudsters, we’ve implemented a new one account one device policy.
Yes, you’ll still able to use them to log in to your Jenius account, but you can’t add any more devices.
We highly recommend deleting any unused linked devices to easily manage your account and keep them secure.
There are 4 options to unlink your device:
– Call Jenius Help at 1500 365.
– Use Face Recognition feature in Jenius app.
– Visit Jenius booth with a Service Point.
– Visit the nearest Bank BTPN branch office.
You can contact Jenius Help at 1500 365 to get service assistance.
Apart from the regulations from Bank Indonesia and the Financial Services Authority (OJK), the main reason of this is for your safety when transacting with the Jenius app. Rooted/jailbroken devices are more susceptible to viruses and malware (for example, more prone to data theft).
You can only use the Jenius app if you restore your device to its original settings or use another device that is not rooted/jailbroken.
Activate your Jenius account immediately.
Hassle free, easy process.