You can make online payments using Jenius Pay at all Jenius merchant partners. Click here to view the complete list.
1. Make sure you have an active Jenius account.
2. Make sure your Jenius m-Card is already activated.
3. Use $Cashtag to make a transaction with Jenius Pay on the merchant’s website.
Yes, you can choose other sources of funds for Jenius Pay. e-Card, x-Card, and Flexi Cash are the alternative options available.
Transaction with Jenius Pay can only be done on the merchant’s website. You will receive a notification for a payment request on your Jenius App. You need to authorize the payment request to complete your payment.
– Minimum limit for Rupiah Active Balance, e-Card, and x-Card: no minimum limit
– Minimum limit for Flexi Cash: Rp500,000.
– Maximum limit for all sources of funds: Rp100,000,000.
Every Jenius Pay transaction will require an authentication from your Jenius App. There will be no transaction made until you authorize it.
Jenius Pay will use the same limit regulations as your main account, based on the transaction limit of your Jenius cards (shared limit).
No, the limit applied is in accordance with the rules set by Bank Indonesia. If your Jenius account has reached the daily transaction limit, then you can no longer use your Jenius Pay or Jenius Debit Card (by using EDC machine or through an e-commerce site) to make transactions.
To make transactions using Jenius Pay, you only need your $Cashtag and approve the payment through your Jenius App without having to input card details such as card number, expiry date, CVV code, or even OTP code.
Additional fees are subjected to each merchant’s policy. Some merchants offer free transaction fee, while others charge extra fees. For example, Tokopedia charges an additional Rp1,000 per transaction. Please contact the merchant to find out more.
You will receive a notification for every transaction made using Jenius Pay. If you receive a notification from a suspicious transaction, you can ignore or decline the payment request on your Jenius App.
You can see your Jenius Pay along with others transaction history through In & Out menu.
You can contact the merchant where you made the transaction.
If your transaction was successful, then the payment process with Jenius Pay was also successful. You need to contact the related merchant about the delivery issue.
You can contact the merchant where you made the transaction.
Flexi Cash as the source of funds is only available for users that have been granted an access to Flexi Cash services.
Please make sure your Flexi Cash is active and currently not having any payment issues in order to use Flexi Cash as Jenius Pay’s source of fund.
Refunds are subjected to each merchant’s policy. The returned amount will be transferred to your Active Balance. However, the transaction will still be recorded in your Flexi Cash transaction history.
Your Flexi Cash loan status will remain active. You can see the details on your Flexi Cash page.
Payment will be made according to the Flexi Cash due date.
Due date will follow the date of the usage of Flexi Cash as a source of funds for Jenius Pay transcation.
If you have withdrown your Flexi Cash before, the due date will follow the first withdrawal date.
Open your Jenius App, tap Wealth, choose Credit, tap Used Limit, then choose Loans to see the ongoing installments you currently have.
Activate your Jenius account immediately.
Hassle free, easy process.